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Setting Up Siebel Projects for HelpDesk

Siebel Projects is a Siebel module that provides a shared company workspace. Employees within an organization can use Siebel Projects to manage formal and ad-hoc project assignments with other employees, regardless of physical location. Employees, managers, and executives can collaborate to create, staff, manage, calibrate, and achieve overall company objectives.

This chapter describes setting up and managing the features in the Siebel Projects module. It includes the following topics:

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