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Getting Started with Siebel Offline Client for Life Sciences >

What's New in This Release

What's New in Getting Started with Siebel Offline Client for Life Sciences, Version 8.0

This new guide describes how to install and use Oracle's Offline Client for Life Sciences application.

NOTE:  The Offline Client for Life Sciences Release 1.5 supports Siebel CRM Version 8.0.

The Offline Client for Life Sciences, which includes mobile Customer Relationship Management (CRM) capabilities, supports sales representatives in the field by allowing them to plan and execute sales calls, drop product samples, obtain associated signatures, and deliver electronic presentations.

This guide describes the preconfigured features of the Offline Client for Life Sciences. To customize or change the preconfigured features, such as fields, UI layout, add strings, and generally extend the application, see Configuration Guide for Siebel Offline Client for Life Sciences.

Table 1 lists the chapters in this version of the documentation to support Version 8.0 of the software.

Table 1. New Product Features in Getting Started with Siebel Offline Client for Life Sciences, Version 8.0
Topic
Description

Installing, Setting Up, and Synchronizing the Offline Client for Life Sciences

This chapter describes how to install and set up the Offline Client for Life Sciences and synchronize data with Siebel CRM.

Navigating the User Interface

This chapter introduces the Offline Client for Life Sciences Sales component user interface.

Planning Customer Calls

This chapter describes how to prepare for a customer call, using the functions in the Contact Detail and Account Detail pages.

Conducting Customer Calls

This chapter describes how to conduct a customer call using the functions in the Contact Call and Account Call pages. It also describes how to obtain customer sign-off on product samples.

Delivering a Personalized Content Delivery Presentation

This chapter describes how to deliver presentations to customers using the Detailer.

Working with the Asset Message Planner

This chapter describes how to use the Asset Message Planner (AMP) component of the Offline Client for Life Sciences.

    
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