Siebel Public Sector Guide > Managing Investigative Cases > Creating an Incident Report >

Adding Service Request Information to Incidents

This task is a step in Process of Managing Investigative Cases.

Users can log service requests directly related to the incident from the Incidents screen's Service Requests view. See Siebel Field Service Guide for more information about service requests.

Siebel Public Sector Guide Copyright © 2008, Oracle. All rights reserved.