Table 62. Server Features and Server Components You Can Use on a Regional Node
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Advanced Search |
feature |
Not applicable. |
Not applicable. |
Basic Siebel Call Center functionality |
feature |
Not applicable. |
Associated with the Call Center Object Manager server component. Includes the following items:
- Quotes
- Opportunities
- Forecasting
- Service Requests
- Households
- Campaigns
- SmartScripts
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Basic Siebel Sales functionality |
feature |
Not applicable. |
Associated with Sales Object Manager server component. Includes the same items as the Basic Siebel Call Center functionality. |
Business Integration Batch Manager |
server component |
Enterprise Application Integration (EAI) component group |
The only component in the EAI group that Siebel Remote does not support on a regional node is Oracle's Siebel Enterprise Integration Manager. |
Business Integration Manager |
server component |
Enterprise Application Integration (EAI) component group |
Not applicable. |
Call Center Object Manager |
server component |
Siebel Call Center component group |
Not applicable. |
Charting |
feature |
Not applicable. |
Not applicable. |
Communications Configuration Manager |
server component |
Communications Management component group |
Used by the Computer Telephony Integration (CTI) feature. |
Communications Outbound Manager |
server component |
Communications Management component group |
Not applicable. |
Communications Session Manager |
server component |
Communications Management component group |
Used by the Computer Telephony Integration (CTI) feature. |
CTI (Computer Telephony Integration) |
feature |
Not applicable. |
Associated with Communications Configuration Manager and Communications Session Manager server components. Siebel Remote does not support live call transfer from a user on one regional node to a user on another regional node. |
Database Extract |
server component |
Siebel Remote component group |
Siebel Remote supports all components in the Siebel Remote component group. |
Document Server |
server component |
Siebel eDocuments component group |
For the Correspondence, Proposals, and Presentations features. |
EAI Object Manager |
server component |
Enterprise Application Integration (EAI) component group |
Not applicable. |
eService Object Manager |
server component |
Siebel Call Center component group |
Not applicable. |
Field Service Object Manager |
server component |
Field Service component group |
Not applicable. |
Generate New Database |
server component |
Siebel Remote component group |
Not applicable. |
Handheld DSS Object Manager |
server component |
HandheldSync |
Not applicable. |
MQSeries Server Receiver |
server component |
Enterprise Application Integration (EAI) component group |
Not applicable. |
MSMQ Receiver |
server component |
Enterprise Application Integration (EAI) component group |
Not applicable. |
Outbound Communications |
feature |
Not applicable. |
Associated with the Communications Outbound Manager server component. |
Parallel Database Extract |
server component |
Siebel Remote component group |
Not applicable. |
Replication Agent |
server component |
Siebel Remote component group |
Not applicable. |
Report Server |
feature |
Not applicable. |
Can be used to create reports on the regional node. |
Runtime Events |
feature |
Not applicable. |
Siebel Remote does not support runtime events on that contain wait states a regional node. |
Sales Object Manager |
server component |
Siebel Sales |
Not applicable. |
State Model |
feature |
Not applicable. |
Not applicable. |
Synchronization Manager |
server component |
Siebel Remote component group |
Not applicable. |
Transaction Merger |
server component |
Siebel Remote component group |
Not applicable. |
Transaction Processor |
server component |
Siebel Remote component group |
Not applicable. |
Transaction Router |
server component |
Siebel Remote component group |
Not applicable. |
Workflow Process Batch Manager |
server component |
Workflow Management component group |
Not applicable. |
Workflow Process Manager |
server component |
Workflow Management component group |
Not applicable. |
Workflow Processes |
feature |
Not applicable. |
Associated with the Workflow Process Batch Manager and the Workflow Process Manager server components. Siebel Remote does not support the following kinds of workflow processes on a regional node:
- Processes that you define as persistent
- Processes that contain wait states with durations that are expressed in minutes, hours, or days
- Processes that a workflow policy starts
Oracle's Siebel Remote does not support a workflow policy or a persistent workflow in a replicated environment. |