Siebel Remote and Replication Manager Administration Guide > About Siebel Remote > Overview of Siebel Remote >
Siebel Mobile Products
Figure 1 illustrates the hardware platforms on which the Siebel product line of mobile applications runs.
Figure 1. Siebel Mobile Product Hardware Platforms
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Explanation of Callouts
The Siebel product line includes the following mobile applications:
- Siebel Remote and Mobile Web Client. Server software and a disconnected client that is fully functional. These applications provide intelligent transaction routing, data synchronization, and store and forward messaging capabilities.
- Oracle's Siebel Handheld. A disconnected client that is fully functional and includes data filtering, data synchronization, and store and forward messaging capabilities.
- Oracle's Siebel Wireless. Siebel Industry Applications that are delivered to a client browser that connects to a Siebel Server through a wireless network.
Mobile Product Components and Supported Devices
Table 2 describes Oracle's mobile products components and supported client devices.
Table 2. Oracle's Mobile Product Components and Supported Devices
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Siebel Remote |
Oracle supports the following server components:
- Siebel Remote
- Store and Forward Messaging
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Siebel Mobile Web Client |
Oracle supports the following client devices:
- Desktop PCs
- Laptop PCs
- Tablet PCs
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Siebel Handheld |
Oracle supports the following server components:
- Handheld Synchronization Object Manager
- Store and Forward Messaging
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Siebel Handheld Client |
Windows Mobile Devices |
Siebel Wireless |
Oracle supports the following server components:
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Client Browser |
Any mobile device that runs a supported client browser, including wireless devices and handheld devices. |
Mobile Products That a Siebel Application Supports
Table 3 describes mobile products that a Siebel application supports.
Table 3. Mobile Products That a Siebel Application Supports
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Siebel Remote |
Siebel Remote supports almost all Siebel CRM applications. |
You can use the following reference sources:
- Siebel Remote and Replication Manager Administration Guide
- Siebel Store-and-Forward Messaging Guide for Mobile Web Client
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Siebel Handheld |
Siebel Handheld supports the following applications:
- Siebel Sales
- Siebel Field Service
- Siebel Consumer Goods
- Siebel eMedical
- Siebel ePharma
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You can use the following reference sources:
- Siebel Sales Handheld Guide
- Siebel Service Handheld Guide
- Siebel Consumer Goods Handheld Guide
- Siebel Medical Handheld Guide
- Siebel Pharma Handheld Guide
- Siebel Store-and-Forward Messaging Guide for Handheld
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Siebel Wireless |
Siebel Wireless supports the following applications:
- Siebel Sales
- Siebel Field Service
- Siebel Partner Relationship Management
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You can use Siebel Wireless Administration Guide. |
Siebel Remote Support for Tablet Personal Computers
Siebel Remote support for tablet personal computers includes the full Siebel functionality, including special functions, such as signature capture, and personalized content delivery (PCD).
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