Siebel Installation Guide for Microsoft Windows covers the installation and initial configuration of all essential core products for Oracle's Siebel Business Applications product family, including Siebel Industry Applications. Installation and configuration is covered for Siebel Enterprise Server software, Siebel Web Server Extension, Siebel Mobile Web Clients, Siebel Tools, and other product modules.

NOTE:  For more information about third-party products, such as supported operating systems or RDBMS platforms, Web servers, Visual Mining NetCharts, and so on, see also Siebel System Requirements and Supported Platforms on Oracle Technology Network.

What's New in the Siebel Installation Guide for Microsoft Windows, Version 8.0, Rev. B

Table 2 lists some of the changes in this version of the documentation to support release 8.0 of the software.

Table 1. What's New in Siebel Installation Guide for Microsoft Windows, Version 8.0, Rev. B
Topic
Description

Various locations

Removed content that described products that are no longer provided, and changed the names of certain other products.

"Installing Siebel Reports Server"

Deleted this chapter and all references to this product, which is no longer provided. Customers are advised to use Oracle Business Intelligence Publisher instead.

"Installing on Multiple Servers Using Siebel Update Server"

Deleted this chapter and all references to this product, which is no longer provided.

What's New in the Siebel Installation Guide for Microsoft Windows, Version 8.0, Rev. A

Table 2 lists some of the changes in this version of the documentation to support release 8.0 of the software. The presentation sequence for some information was also changed for this revision.

Table 2. What's New in Siebel Installation Guide for Microsoft Windows, Version 8.0, Rev. A
Topic
Description

About Installing Siebel Releases

Clarified that a full installation can be performed for version 8.0. Throughout this guide, changed examples of a base release version number to 8.0.

Added recommendation to install available patch releases before adding a language to a database.

About Windows and UNIX Platforms

Siebel System Requirements and Supported Platforms on Oracle Technology Network

In addition to the Linux operating systems mentioned for Siebel Enterprise Server in Table 3, Oracle Enterprise Linux is also supported for Siebel Business Applications server environments.

(Information about Linux is provided in Siebel Installation Guide for UNIX.)

Restrictions on Host Names for Siebel Gateway Name Server and Siebel Server

New topic addresses requirements for host names on which Siebel software is to be installed. This requirement is related to, but distinct from, issues covered in Restrictions on Names for Siebel Enterprise Server and Siebel Server.

Configuring the RDBMS

The order in which RDBMS platforms are presented has changed in this chapter (Oracle is now presented first). Similar changes were made in other parts of this guide.

"Guidelines for Partitioning an Oracle Database"

Deleted topic. Using partitioning in an Oracle database is not supported for Siebel deployments.

Overview of Installing and Configuring Servers in a Siebel Deployment

Added new topic and diagrams to illustrate the general process of installing and configuring servers in a Siebel deployment and the basic architecture of a Siebel deployment.

About Installing and Deploying with Multiple Languages

Added new topic, which identifies requirements and scenarios for installing and deploying multiple Siebel Language Packs. Some of this information was previously in Siebel Global Deployment Guide.

Command-Line Options for Siebel Installers and Wizards

Clarified that certain command-line options apply to Siebel Configuration Wizards and the Siebel Image Creator utility as well as to Siebel installers.

Launching the Siebel Configuration Wizard

Included information about launching Configuration Wizards in console mode as well as GUI mode.

Enabling and Disabling Language-Specific AOMs and Adding Languages

Moved some information into About Installing and Deploying with Multiple Languages.

Installing the Siebel Database Components

Clarified that, when you install the Siebel Database, seed data and Siebel Repository data is inserted for the primary language only. For each non-primary language deployed, these tasks must be performed separately.

Importing a Siebel Repository into the Siebel Database

New topic (updated content from pre-8.0 version of this guide). For each non-primary language you deploy in a multilingual deployment, the task to import the Siebel Repository must be performed separately. (This task applies only to multilingual deployments.)

Installing and Configuring the Siebel Web Server Extension

Siebel System Requirements and Supported Platforms on Oracle Technology Network

In addition to the Linux operating systems mentioned for Web server support in Table 3, Oracle Enterprise Linux is also supported for the Web server environment (for Oracle HTTP Server) and Siebel Web Server Extension.

Also, IBM HTTP Server is supported for Red Hat Enterprise Linux and Novell SUSE Linux Enterprise, as well as for AIX.

(Information about Linux is provided in Siebel Installation Guide for UNIX.)

Requirements for SWSE Installation and Configuration

Updated topic for enhanced usability.

Added information about configuring SWSE in some heterogeneous environments.

Updated stated requirements for permissions on SWSE installation directories.

Added information about specifying anonymous users for high interactivity and standard interactivity applications.

Clarified requirements for binary coexistence for multiple SWSE instances.

Postinstallation Tasks for the SWSE and the Web Server

Updated topic for enhanced usability. Also added more information about deployments with Oracle HTTP Server.

Uninstalling Siebel Enterprise Server Software

Clarified requirements for removing configuration data as part of uninstalling Siebel Enterprise Server software.

Uninstalling Siebel Charts

Added Siebel Charts uninstallation instructions.

Deployment Planning Worksheet

Made minor updates for the types of data to be recorded.

What's New in the Siebel Installation Guide for Microsoft Windows, Version 8.0

Table 3 lists some of the changes in this version of the documentation to support release 8.0 of the software. Some document content has been reorganized to better support customer tasks.

Table 3. New Product Features in Siebel Installation Guide for Microsoft Windows, Version 8.0
Topic
Description

About Windows and UNIX Platforms

Siebel System Requirements and Supported Platforms on Oracle Technology Network

Additional information is provided about the differences between the Windows and UNIX versions of this guide.

The following Linux operating systems are now supported for Siebel Business Applications server environments:

  • Red Hat Enterprise Linux
  • Novell SUSE Linux Enterprise

NOTE:  See also Table 2, which mentions that Oracle Enterprise Linux is also supported in this context.

Supported versions of other operating system platforms have changed. (Information about Linux is provided in Siebel Installation Guide for UNIX.)

Planning RDBMS Installation and Configuration

Verifying the ODBC Data Source

The ODBC data source naming convention changed from siebsrvr_EnterpriseName to EnterpriseName_DSN.

The Language in Which Siebel Installers and Wizards Run

Updated topic to describe new mechanisms for specifying the language for the Configuration Wizards.

Creating the Siebel File System

The Siebel File System can now be configured to use multiple directories that may exist on separate devices or partitions.

Before you configure the Siebel Enterprise, at least one file system directory must exist that you can designate for use by the Siebel File System.

Configuring the RDBMS

Siebel System Requirements and Supported Platforms on Oracle Technology Network

Supported versions of RDBMS platforms have changed. For example: Oracle Database Server 9i is no longer supported (10g is supported), and Microsoft SQL Server 2005 is supported instead of SQL Server 2000.

"Guidelines for Partitioning an Oracle Database"

Siebel deployments using an Oracle Database can now use database partitioning.

NOTE:  Update—this topic has been deleted. Using partitioning in an Oracle database is not supported for Siebel deployments. See Table 2.

Guidelines for Using Real Application Clusters for an Oracle Database

Siebel deployments using Siebel Remote with an Oracle Database can now use either Active/Active or Active/Passive RAC (RAC choice is not limited to Active/Passive).

Creating the Siebel Installation Image on the Network

Siebel product media are now provided from the Oracle E-Delivery Web site using ZIP files, from which JAR files are extracted. (JAR files are used to create the network image.)

Siebel Image Creator now uses a single set of JAR files for both horizontal and vertical applications. You specify which type of image to create when you run Image Creator.

Image Creator can now run on supported Linux platforms.

Product layouts within the network image have changed. In Image Creator, the list of available products has changed to reflect new or renamed products and dropped products.

Installing Siebel Enterprise Server and Related Components

Siebel System Requirements and Supported Platforms on Oracle Technology Network

This chapter now consolidates instructions for installation tasks for Siebel Enterprise Server components.

Installing Siebel Enterprise Server Components

The EAI Connector for OLE DB and the EAI Connector for Microsoft BizTalk Server, optional parts of EAI Connector installation in previous releases, are not supported in this release.

NOTE:  In the event that support for EAI Connector for Microsoft BizTalk Server is added in a future release, updated support status information will be provided. See 475472.1 (Article ID) on My Oracle Support. This document was previously published as Alert 1319. See also Siebel System Requirements and Supported Platforms on Oracle Technology Network.

Installing Using the Siebel FastTrack Wizard

The Siebel FastTrack Wizard provides a simplified means to install and configure Siebel Business Applications for a small deployment or for test purposes.

The FastTrack Wizard is available for supported Microsoft Windows server platforms only.

Installing Siebel Management Agent and Siebel Management Server

Configuring Siebel Management Agent and Siebel Management Server

Added topics on installing and configuring Siebel Management Server and Siebel Management Agent.

These products are infrastructure components that support the Siebel Application Deployment Manager (ADM) and Siebel Diagnostic Tool features. These components collectively are also referred to as the Siebel Management Framework.

Command-Line Options for Siebel Installers and Wizards

Moved topic into a different chapter.

Added new option for running installers in record mode, which generates an updated siebel.ini file to be used for unattended installation.

Configuring Siebel Enterprise Server and Related Components

This chapter now consolidates instructions for configuration tasks for Siebel Enterprise Server components.

The Siebel Configuration Wizard (formerly the Siebel Software Configuration Wizard) has been significantly restructured and enhanced for better usability.

  • The Siebel Configuration Wizard now supports a Java-based GUI for both Windows and UNIX. Wizards for most products support multiple tasks.
  • The Siebel Enterprise is now configured after you install and configure the Siebel Gateway Name Server, rather than when you configure the first installed Siebel Server.
  • After configuring the Enterprise, you configure a logical profile for the Siebel Web Server Extension. When you configure each installed SWSE, you specify the location of the SWSE logical profile.
  • When using load balancing, you now copy the lbconfig.txt file you generated into the SWSE logical profile folder, before applying the logical profile to each installed SWSE.
  • Offline configuration is supported (record mode) for certain configuration tasks. Execute mode applies a configuration previously saved into a configuration response file using record mode.
  • Unattended installation can also launch unattended configuration, for both Windows and UNIX. See Installing and Configuring in Unattended and Console Modes.
  • Uninstallation now invokes Configuration Wizard tasks for removing configuration data. See Uninstalling Siebel Business Applications.

"Disabling Language-Specific Application Object Managers"

Deleted topic due to changes in the Siebel Server Configuration Wizard.

For related information, including topics pertaining to adding languages to a Siebel Server, see expanded content in Preparing to Run Siebel Server Components After Installing.

Configuring the Siebel Database

The database-related software you install on a Siebel Server has been renamed from Siebel Database Server to Database Configuration Utilities.

Database Configuration Utilities is part of Siebel Enterprise Server installation, which is now described in Installing Siebel Enterprise Server and Related Components.

The Database Configuration Wizard now uses the same framework as the Siebel Configuration Wizard and supports a Java-based GUI for both Windows and UNIX (console mode is also supported).

Installing the Siebel Database no longer requires a separate step to import the Siebel Repository (for the primary language).

Installing and Configuring the Siebel Web Server Extension

Siebel System Requirements and Supported Platforms on Oracle Technology Network

Siebel Web Server Extension (SWSE) can now be installed on supported versions of Linux operating systems (Red Hat Enterprise Linux and Novell SUSE Linux Enterprise), to work with Oracle HTTP Server (Web server) on those platforms.

NOTE:  See also Table 2, which mentions that Oracle Enterprise Linux is also supported in this context (for Oracle HTTP Server). Also, IBM HTTP Server is supported for Red Hat Enterprise Linux and Novell SUSE Linux Enterprise, as well as for AIX.

(Information about Linux is provided in Siebel Installation Guide for UNIX.)

The default installation directory for SWSE has changed, relative to previous versions.

Configuring an installed SWSE now requires that an SWSE logical profile must first have been created after configuring the Siebel Enterprise.

Settings for parameters in the eapps.cfg file derive from creating the SWSE logical profile or from applying the logical profile.

On Microsoft Windows, Siebel application virtual directories on the Microsoft IIS Web server are now created using a batch file generated with the SWSE logical profile. Customers can edit the batch file before configuring the SWSE, to change which virtual directories are created.

Updating Web Server Static Files on SWSE Using the Siebel Enterprise Security Token

The Web Update Protection Key is now called the Siebel Enterprise Security Token. The corresponding eapps.cfg parameter WebUpdatePassword is now SiebEntSecToken. This value is specified during SWSE logical profile configuration.

Installing the Siebel Mobile Web Client and Developer Web Client

The file predeploy.htm is now installed into the bin directory. It is no longer installed into separate language-specific directories. This file applies to Siebel clients that use high interactivity mode. (It is also installed with the SWSE, for use with the Siebel Web Client.)

Logging in to Your Siebel Application

License keys for Siebel Business Applications are now obtained from Oracle's license codes site.

Using Siebel QuickStart with the Siebel Mobile Web Client

Siebel Client Shortcuts and Start-Up Options

The Siebel QuickStart feature has been enhanced and now uses a Windows service rather than a shortcut in the startup group.

Installing Siebel Tools

The Siebel Business Rules Developer, based on a third-party product from Haley Systems, is now installed with Siebel Tools.

Verifying Successful Installation of Siebel Tools

License keys for Siebel Business Applications are now obtained from Oracle's license codes site.

Installing Siebel Charts

Siebel Charts uses a different product from Visual Mining than in previous releases: NetCharts Server is used instead of ChartWorks Server. Some aspects of installing and configuring Siebel Charts have changed.

Installing and Configuring in Unattended and Console Modes

Product changes in this area include:

  • Installers for some products now support record mode, which generates response files (siebel.ini files) for unattended installation.
  • Configuration Wizards for some products now provide offline and execute modes, which are used in tandem to perform unattended configuration.

    Unattended configuration can be launched from the command line or from unattended installation, and is handled similarly on Windows and UNIX.

    Specialized siebel.ini files are no longer used for unattended configuration on UNIX.

Verifying Your Server Environment

Siebel System Requirements and Supported Platforms on Oracle Technology Network

The Environment Verification Tool and evt.ini file have been modified to reflect updated requirements for Siebel 8.0 environments.

Uninstalling Siebel Business Applications

Deleted obsolete topic about using the srvredit command, which is no longer supported.

Deleted topic about uninstalling Resonate Central Dispatch (refer to version 7.8 of this guide).

Added background information about uninstallations, including scenarios when uninstallation may be appropriate.

For Siebel Enterprise Server components and SWSE, uninstallation now includes a step for removing configuration data for products you are uninstalling.

Full uninstall options are provided for several Siebel products.

Deployment Planning Worksheet

Made minor updates to reflect product changes.

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