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Creating a Virtual IP Address for the SWE and Siebel Analytics Web

This task is part of Process of Configuring Siebel Analytics with Siebel Web Extension (SWE).

You create a virtual IP address for the Siebel Web Engine (SWE) and Siebel Analytics Web in order to make it appear that all servers are running on the same virtual machine. The easiest way to do this is to configure Siebel Analytics Web to run on a different port (for example, port 84) from SWE (which usually runs on port 80).

For example, SWE is load-balanced across <machine1>:port 80 and <machine2>: port 80, and Siebel Analytics Web is running on <machine3>:port 84, and the virtual address is defined as http://siebel.company.com. Therefore, the network or load-balancing software should be configured to route requests like http://siebel.company.com to <machine1> and <machine2>, and to route requests like http://siebel.company.com:84 to <machine3>.

To create a virtual IP address for Siebel Web Engine and Siebel Analytics Web

1. On the network, set up CSS to direct requests from <virtual domain> to <physical Siebel Web Server Extension machine>
   • Where the acronym CSS represents the load-balancer or router used to do the virtual IP configuration.
   • Where <virtual domain> is the virtual IP prefix that users enter to navigate to the Siebel applications (in the preceding example, this is http://siebel.company.com).
2. On the network, set up CSS to direct requests from <virtual domain>:84 to <physical Analytics Web machine>:84.
3. In the Siebel application, using the Siebel Administration screen, set the NQHost parameters for Siebel Analytics Symbolic URLs to point to the <virtual domain>:84, instead of directly to the Siebel Analytics Web server physical machine.

   NOTE:  If you are running Siebel Analytics 7.5.3 instead of 7.7 or later, perform the following additional step.

4. In the Siebel application, add the following registry setting on the Siebel Analytics Web machine:

   .../Web/7.5/Charts/ForceFileBasedPainter = true