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Process of Configuring Siebel Analytics with Siebel Web Extension (SWE)

Whenever you run Siebel Analytics and Siebel Web Extension (SWE) on separate machines, you must perform additional configuration steps in order for action links and interactive charts to work. If, for example, you plan to run the SWE and Siebel Analytics Web on different Web servers, you must use some kind of networking or load balancing mechanism to create a single logical domain (or virtual IP address) for the two machines.

CAUTION:  When Analytics Web Server and Siebel Web Server are installed on different machines and load balancing software is used to create a single virtual IP address, the action links feature works only if you log onto the Siebel application using a virtual Web browser. Action links fail on a dedicated client if the SWE and Siebel Analytics Web servers are on separate machines. Either use a virtual Web browser, or install the Analytics Web Server and Siebel Web Server on the same machine.

By creating one virtual IP address for two machines, the Web browser accesses one IP address, while still being routed to different physical machines, based on the port accessed. To the browser, it appears that both servers are running on the same IP address.

You can use any of several physical methods to create a single logical domain, such as running SWE and Siebel Analytics Web on a single machine if you are not load balancing the SWE, or using a router to do the mapping, or using load balancing software. Your company must determine the best mechanism to accomplish this routing given the topology being used.

Configuring Siebel Analytics to work with Siebel Web Extension includes the following tasks:

• Creating a Virtual IP Address for the SWE and Siebel Analytics Web
• Testing the Virtual IP Configuration for Siebel Analytics and the SWE