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Siebel Assignment Manager Administration Guide > Advanced Assignment Manager Configuration > Routing of Assignments to Mobile UsersThe component parameter LogTxnChgOnly controls whether transactions with no change to Assignment primary or team members are routed to mobile or remote users. This parameter has a default setting of TRUE for Batch Assignment, Interactive Assignment (Assignment Manager), and implicitly Dynamic Assignment (Workflow Monitor Agent). As a result, transactions with no change to Assignment primary or teams are not routed to mobile users. To change the LogTxnChgOnly parameter for dynamic assignment, use the following steps. This procedure requires configuration in Siebel Tools. To route assignments to mobiles users by changing the LogTxnChgOnly parameter
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Siebel Assignment Manager Administration Guide |