Siebel Assignment Manager Administration Guide > Assignment Manager Concepts >

Delegated Assignment

Delegated assignment allows assignment administrators (AAs) to enforce core business logic using rule inheritance, while allowing delegated administrators (DAs) the ability to further refine that logic. In addition, inheritors of rules can refine those same rules and specialize them for their unique circumstances.

Delegated assignment provides AAs the ability to delegate rule administration to other administrators and partners to route leads, activities, accounts (and other objects) to employees or positions. These delegates are known DAs. A DA can, in turn, delegate assignment rule administration to other DAs. This hierarchical assignment feature is well-suited to sales organizations and organizations that work closely with partners.

NOTE:  Prior to Siebel 7.7, the assignment administrator was the only person responsible for administering assignment rules.

The topics covered are:

• About Hierarchical Rule Groups
• About the Rule Group Explorer
• About Assignment Rule Inheritance and Templated Criteria

For a scenario for using delegated assignment, see Examples for Using Delegated Assignment. For information about administering assignment rules for delegated assignment, see Assignment Rule Administration for Delegated Assignment.