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Siebel Assignment Manager Administration Guide > Assignment Rule Administration for Delegated AssignmentThis chapter covers assignment rule administration tasks for delegated assignment. It includes the following topics:
These topics are organized to present information in a sequence roughly corresponding to the order in which you are likely to be concerned with the subjects described when using delegated assignment. NOTE: The procedures in this chapter are written for the Administration - Delegated Assignment screen and views unless noted otherwise. However, you can also perform these same operations using the Rule Group Explorer views in the Administration - Assignment screen. Before performing the tasks in this chapter, you should be familiar with the assignment administration tasks explained in Assignment Rule Administration. |
Siebel Assignment Manager Administration Guide |