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Siebel Assignment Manager Administration Guide > Assignment Rule Administration for Delegated Assignment > Process of Making an Assignment Rule Inheritable > Adding Criteria Templates to Assignment RulesThis topic explains how assignment administrators (AAs) can add criteria templates (create templated criteria) to an assignment rule using the delegated administration views. After you create criteria templates, the templated criteria is available for use with inherited rules. NOTE: It is recommended that assignment administrators create criteria templates to assist DAs in rule creation. This reduces the need for DAs to fully under the steps required and implications of creating new logic. This task is a step in Process of Making an Assignment Rule Inheritable. Adding criteria templates to an assignment rule
To learn more about templated criteria, see About Assignment Rule Inheritance and Templated Criteria. For information about applying templated criteria to an inherited assignment rule, see Applying Templated Criteria to Inherited Assignment Rules. |
Siebel Assignment Manager Administration Guide |