Siebel Assignment Manager Administration Guide > Assignment Rule Administration for Delegated Assignment >

Process of Delegating Assignment Rules to Others


To delegate assignment rules to others, you perform the following tasks:

  1. Create a child rule group.

    For a procedure, see Creating Child Assignment Rule Groups.

  2. Add the owner of the child rule group you created in Step 1 to the inheritance access list of an assignment rule.

    For a procedure, see Adding Owners to the Inheritance Access List.

  3. (Optional) Apply templated criteria to the assignment rule.

    For a procedure, see Applying Templated Criteria to Inherited Assignment Rules.

For more information about delegated assignment and administering delegated assignment rules, see Delegated Assignment and Delegated Assignment Rule Administration Overview.

Siebel Assignment Manager Administration Guide