Siebel Assignment Manager Administration Guide > Assignment Rule Administration >

Releasing Assignment Rules

After you create (define) assignment rules or make any changes to the rules, criteria, values, or candidates (employee, position, or organization) for the assignment rules, you must release them to instruct Assignment Manager to use these rules. Releasing assignment rules also updates the rulecache.dat file. For more information about the rulecache.dat file, see About Assignment Manager Rule Cache Files.

CAUTION:  The following procedure releases all assignment rules simultaneously. Do not release assignment rules while associated server tasks are running.

To release assignment rules

1. From the application-level menu, choose Navigate > Site Map > Administration - Assignment > Assignment Rules List.
2. In the Assignment Rules list, click the Release button.

   A confirmation message appears indicating the rules have been released and the rulecache.dat file is updated. For v77

NOTE:  You can also refresh (update) the rule cache by deleting the rule cache files (the *rulecache*.dat files in the siebel_server\bin folder) and restarting the Siebel Server.

TIP:   If you want to verify the new or modified rules have been applied, check the timestamp of the rulecache.dat file or the AsgnSrvr log file.

When a new Siebel Server is installed—for instance, as part of an upgrade— pending assignment rules are released (the rule cache is recreated) on the first startup. It is recommended that you release assignment rules after installation so that servers in the deployment recreate the same rule cache.