Siebel Assignment Manager Administration Guide > Assignment Object Configuration >

Assignment Object Configuration Concepts

Using Siebel Tools, you can create new assignment object definitions in the repository. After you compile the changes, these new assignment objects appear in the picklists in your Siebel application for assignment object selection.

Assignment Manager features that you can custom configure using Siebel Tools include:

• List of assignment objects that can be assigned to assignment rules
• List of attributes that can be incorporated in assignment criteria
• Behavior of each available assignment object, including whether certain features are activated for the assignment object
• Table and column mappings of assignment objects and attributes
• Workflow policy component and workflow policy component column mappings of attributes used in assignment criteria
• List of dynamic candidate objects for each assignment object (if want to use dynamic candidates)
• List of dynamic candidate attribute objects for each dynamic candidate (if you want to create team-based criteria)