This chapter explains assignment object configuration components, how to configure the components, and the additional system administration tasks needed to complete your configurations. It includes the following topics:

• Assignment Manager Configuration Overview
• Assignment Object Configuration Concepts
• Assignment Object Configuration Overview
• Assignment Criteria Configuration
• Creating New Skills
• Example of Using Skill Tables
• Creating Workflow Policy Components
• Server Administration After Configuring Assignment Manager

If you plan to use the predefined Assignment Manager components, skip this chapter and proceed to Assignment Rule Administration.