|
Siebel Assignment Manager Administration Guide > Assignment Rule Administration > Process of Defining Assignment Rules >
Defining Server Key Maps
This topic explains how to define server key maps. This task is a step in Process of Defining Assignment Rules. To define a server key map
- From the application-level menu, choose Navigate > Site Map > Administration - Assignment > Server Key Mappings.
- In the Assignment Server Key Mappings list, click New.
- In the new record, click in the available fields to enter relevant information.
Table 23 shows the predefined fields.
Table 23. Server Key Map Fields
|
|
Assignment Rule Group |
The assignment rule group that you wish to associate with a particular Siebel Server running Assignment Manager. For more information, see About Assignment Rule Groups. |
Siebel Server Name |
The name of the Siebel Server that is running that instance of Assignment Manager. Note that you should enter the logical Siebel Server name, not the machine name. For more information about Siebel Servers, see Siebel System Administration Guide. |
For more information about server key mapping, see About Server Key Maps. For more information about running Assignment Manager using server key maps, see Running Assignment Manager in Interactive Mode.
|
