Siebel Assignment Manager Administration Guide > Running Assignment Manager >

Running Assignment Manager in Mobile Mode


This section includes procedures to run Assignment Manager in mobile mode. Use Mobile Assignment to reassign people based on changes uploaded by mobile clients. Assignment Manager assigns objects after a mobile client synchronizes with the Siebel Server and uploads assignment requests or any changes to objects and assignment rules. Depending on the configuration of Generate Triggers, the Workflow Monitor detects these changes and activates Assignment Manager to dynamically reassign affected objects. For more information, see About Mobile Assignment.

NOTE:  If a disconnected client sends an assignment request to the Siebel Server while running Mobile Assignment, the request is sent as an asynchronous request. Because of this, the request does not override the Keep Manual Assign flag.

To run Mobile Assignment

  1. Be sure that you have run the Generate Triggers server component.

    For instructions, see Generating Triggers for Dynamic Assignment.

  2. Start the Workflow Monitor Agent.

    For instructions, see Running Workflow Monitor Agents.

  3. Start the Server Request Broker server component (if running interactive assignment).

    For instructions, see Siebel System Administration Guide.

Siebel Assignment Manager Administration Guide