Siebel Business Process Designer Administration Guide > For Administrators: Administering Workflow Processes > Troubleshooting Workflow Processes >

Increasing Tracing Levels for Workflow Management Server Components

You can generate a more detailed trace file to assist in troubleshooting Workflow Process Manager, Workflow Process Batch Manager, and Workflow Recovery Manager.

NOTE:  Complete these steps prior to executing the server process.

To increase tracing levels

1. From the application-level menu, choose Navigate > Site Map > Administration - Server Configuration > Server > Components > Events.
2. In the Components applet, choose the component for which you want to generate tracing: the Workflow Process Manager, the Workflow Process Batch Manager, or the Workflow Recovery Manager.
3. Click the Events tab to view all the configurable event types for the selected component.

   The log level is set to a default value of 1.

4. Change the log level value to 3, 4, or 5. Use Table 21 to make your choice.
5. (Optional) For additional troubleshooting, you may want to repeat Step 4 to increase the tracing level for the Object Manager SQL log event.

NOTE:  More tracing information is generated as the Component Event Configuration Log Level value increases.