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Siebel Business Process Designer Administration Guide > For Administrators: Administering Workflow Processes > Troubleshooting Workflow Processes >

Siebel Application Response Management (Siebel ARM)

The Workflow Process Manager server component is enabled for Siebel Application Response Measurement (Siebel ARM). Siebel ARM captures timing data useful for monitoring the performance of the Siebel application, and records this information to binary files.

Siebel ARM settings affect the Workflow Process Manager as follows:

When the Siebel ARM level is set to 1, the Workflow Process Manager business service records:

  • The time it takes to execute a service method

    Examples of service methods in Workflow Process Manager are RunProcess and ResumeInstance.

When the Siebel ARM level is set to 2, the Workflow Process Manager business service records:

  • The time it takes to execute a service method
  • The time it takes to execute a workflow step
  • The time it takes to write monitoring data to the disk

    Siebel ARM level 2 can help you determine the logging overhead when you increase the monitoring level of your workflow process.

Table 22 shows the Siebel ARM areas and subareas defined for Siebel Workflow, and their Siebel ARM levels.

Table 22.  Siebel ARM Areas and Levels
Area
Sub-area
Level
Description

WORKFLOW

CORDR_RESUME

1

Resume a suspended process.

WORKFLOW

CORDR_EXECUTE

1

Execute a process.

WORKFLOW

ENGNE_INVOKE

1

Invoke a Workflow Process Manager service method.

WORKFLOW

STEPS_EXSTEP

2

Execute a step.

WORKFLOW

MONTR_WRTE

2

Write process monitoring data to disk.

For more information on enabling Siebel ARM and the Siebel ARM analyzer, see Performance Tuning Guide.

    
Siebel Business Process Designer Administration Guide