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Siebel Business Process Designer Administration Guide > Workflow Policies > About Customizing Workflow Policies with Siebel Tools > Example of Using a Predefined Workflow Policy Program: Change SR Close Date to TodayUsing this program, you can define a policy such that if a Service Request has an activity of type Resolution, and the SR is open for more than five days, the SR close date is changed to today's date. When the policy triggers the workflow policy program, the program enters the current system date into the Close Date field of the Service Request record. Table 59 shows the arguments for the Change SR Close Date to Today program. |
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