Siebel eCollaboration Administration Guide > Setting Up Siebel eCollaboration >

Process of Setting Up Siebel eCollaboration

To set up eCollaboration for use by agents and Web site visitors, you perform the following tasks:

1. Confirming Installation Requirements
2. Installing the Siebel eCollaboration Server and Related Components
3. Setting Server Administration Parameters
4. Integrating Web Collaboration into a Communications Configuration
5. Setting Up Agents to Receive Web Calls