Siebel eCollaboration Administration Guide > Setting Up Siebel eCollaboration > Installing the Siebel eCollaboration Server and Related Components >

Providing a License Key to the eCollaboration Server


The license.ini file defines for the eCollaboration server the maximum number of concurrent users. Siebel Technical Services provides the license.ini file for you to use at your site.

To provide the license key to eCollaboration

  1. Submit a service request to Siebel Technical Services indicating that you need a license.ini file. Provide the following information:
    • The IP address of the server that hosts the eCollaboration server. The license key is based on the server's IP address.

      NOTE:  If you move the eCollaboration server to another machine, you must contact Siebel Technical Services to get another license key, or you must change the IP address of the new machine to match the IP address with which the license key is associated.

    • The number of concurrent users you have licensed.
  2. Save the license.ini file to the \PictureTalk\Mgr folder in the eCollaboration server root directory.
Siebel eCollaboration Administration Guide