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Siebel Communications Guide > Credit Management in Siebel Communications > Entering Payment Information in Siebel Communications (End User)The Payment Information view allows end users to submit a record of payment received from a customer in response to a credit alert. One possible resolution for a credit alert involves the customer's immediate payment of the amount outstanding. End users can enter multiple instances of payment information for a single credit alert. The Credit Alert Detail form displays a selected credit alert. The Payment Information form changes dynamically depending on the payment method end users select in the Method field.
For more information about entering payment information, see Entering Payment Against an Outstanding Balance in Siebel Communications (End User). |
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Siebel Communications Guide |