Siebel Consumer Sector Guide > Deductions >

End-User Procedures for Deductions

This section provides instructions for the following procedures:

• Reviewing Deductions
• Viewing Account Deductions
• Creating Deduction Activities
• Creating Deduction Activity Plans
• Creating Deduction Attachments
• Creating Deduction Notes
• Reviewing Account Credit Memos
• Reviewing Deduction Literature
• Resolving Deductions