Siebel Consumer Sector Guide > Deductions > End-User Procedures for Deductions >

Reviewing Deduction Literature


Key account managers and customer financial services representatives and managers can view literature attached to deductions.

To review deduction literature

  1. Navigate to the Deductions screen > Deduction List view.
  2. Drill down on the ID field hyperlink for a selected deduction, and click the Literature view tab.

    Literature attached to the selected deduction appears in the Literature list.

  3. Click on the Name field hyperlink in the Literature list to open a literature attachment.

    The literature attachment opens.

Siebel Consumer Sector Guide