Siebel Connector for SAP R/3 Addendum for eConsumer Goods > Consumer Goods > Deduction Integration >

Deduction Integration Limitations

The BAPI used for short payments, AR_ACC_GETSTATEMENT, retrieves short payments for one customer at a time for a specified company code and date range.

The BAPI AR_ACC_GETSTATEMENT is not triggered automatically in SAP R/3 upon creation of a short payment, but needs to be invoked by the Siebel application to request deductions for a particular customer for a period of time. Calling the BAPI for each customer periodically may have an undesirable performance effect. One of the following solutions may help:

• Modify the BAPI to accept a range of customers.
• Build a custom IDOC to send the deduction to the Siebel application when a short pay is created in SAP R/3.
• Create a workflow process in SAP that sends an RFC message to the Siebel application to notify of a short payment. This RFC would trigger the BAPI call from the Siebel application. The Siebel application only calls the BAPI for the relevant customers.