Siebel eAI supports file attachments for exchanging business documents such as sales literature, activity attachments, and product defect attachments with another Siebel instance or an external system such as Oracle Applications.

The chapter includes the following topics:

• About File Attachments
• Exchange of Attachments with External Applications
• Using MIME Messages to Exchange Attachments
• About the EAI MIME Hierarchy Converter
• About the EAI MIME Doc Converter