Integration Platform Technologies: Siebel eBusiness Application Integration Volume ll > Siebel eAI and File Attachments >

About File Attachments

For example, if you are exchanging service requests with another application or partner, you can include attachments such as screen captures, email, log files, and contract agreements that are associated with the service request in the information being exchanged. Siebel eAI support for file attachments allows comprehensive integration.

In order to use file attachments you first need to create Integration Objects. For details, see Integration Objects and Creating and Maintaining Integration Objects.

Siebel eAI offers the choice of integrating file attachments using MIME (the industry standard for exchanging multi-part messages), or including the attachment within the body of the XML document, referred to as an inline XML attachment. You should consider using inline XML attachments when integrating two instances of Siebel applications using file attachments.