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Users Receive Too Much News

If the amount of news and data that is published on a regular basis in Siebel ERM becomes too large, you can change the number of days that news and data are published by changing the argument values in the Administration - Integration > Symbolic URL view. This reduces the amount of information that appears by removing older items.

The number of days for which articles are published is controlled by the HIST argument value in content agents. Table 14 provides an example of the Symbolic URL HIST argument values.

Table 14.  Symbolic URL HIST Argument
Symbolic URL Name
URL
Argument Name
Required
Sequence Number
Argument Type
Argument Value

CompanyNews

http://datahost/
eContent/GetHeadlines

HIST

N

1

Constant

90

The default setting for HIST is 90 days.

You can also change the number of articles that appear. The number of articles that appear is controlled by the MAX argument value in content agents. Table 15 provides an example of the Symbolic URL MAX argument values.

Table 15.  Symbolic URL MAX Argument
Symbolic URL Name
URL
Argument Name
Required
Sequence Number
Argument Type
Argument Value

CompanyNews

http://datahost/eContent/GetHeadlines

MAX

N

1

Constant

20

The default setting for MAX is 20 days.

If users are receiving news and information about too many accounts or competitors, they can reduce their list of tracked accounts and competitors by modifying their tracking profiles.

Related Topic

Resolving Problems with Content Services

    
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