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Fundamentals > Using Keyboard Shortcuts >
Keyboard Shortcuts
The shortcuts in the tables in this section are shown according to the actions they perform. The context column indicates where in the application each action would be used. Keyboard shortcuts are based on application context. If the corresponding command is not available in the application, the shortcut is not active. Keyboard shortcuts can be grouped into categories. The keyboard shortcuts for each category appear below. NOTE: The keyboard shortcuts described in this section come with your Siebel application. If your Siebel administrator has reconfigured these shortcuts, your keyboard shortcuts will be different. Contact your Siebel administrator if you encounter any difficulties using your shortcuts.
Data Management Keyboard Shortcuts
Table 19 lists the keyboard shortcuts you can use when performing data management tasks.
Table 19. Data Management Keyboard Shortcuts
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New record |
CTRL+ALT+N |
CTRL+N |
List, form |
New record using Quick Fill template |
CTRL+K |
Form |
New record using last used Quick Fill template |
CTRL+J |
Form |
Apply Quick Fill template to record |
CTRL+Q |
Form |
Copy record |
CTRL+ALT+C |
CTRL+B |
Record |
Save record |
CTRL+SHIFT+S |
CTRL+S |
List, form |
Delete record |
CTRL+ALT+D |
CTRL+D |
Record |
Undo record |
CTRL+ALT+U
-or-
ESC |
CTRL+U
-or-
ESC |
Record |
Select all |
CTRL+ALT+A |
CTRL+A |
List |
Invoke selection dialog box |
CTRL+ALT+P |
F2 |
Field |
Open the calendar control |
CTRL+ALT+P |
F2 |
Field |
Open the calculator control |
CTRL+ALT+P |
F2 |
Field |
Open a drop-down list |
CTRL+ALT+P |
F2 |
Field |
Record Navigation Keyboard Shortcuts
Table 20 lists the keyboard shortcuts you can use to navigate to records in the application.
Table 20. Record Navigation Keyboard Shortcuts
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Drill down into record |
CTRL+SHIFT+SPACE |
List |
Go to previous record |
CTRL+SHIFT+, |
CTRL+UP ARROW |
List, form |
Go to next record |
CTRL+SHIFT+. |
CTRL+DOWN ARROW |
List, form |
Go to previous record set |
CTRL+ALT+, |
ALT+UP ARROW |
List |
Go to next record set |
CTRL+ALT+. |
ALT+DOWN ARROW |
List |
Go to first record |
CTRL+ALT+F |
ALT+F |
List, form |
Go to last record |
CTRL+ALT+L |
ALT+L |
List, form |
Query Management Keyboard Shortcuts
Table 21 lists the keyboard shortcuts you can use to work with queries.
Table 21. Query Management Keyboard Shortcuts
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New query |
CTRL+ALT+Q |
ALT+Q |
List, form |
Execute query |
CTRL+ALT+ENTER |
ENTER |
List, form |
Refine query |
CTRL+ALT+R |
ALT+R |
List, form |
Save query with different name |
CTRL+ALT+S |
ALT+S |
List, form |
General Navigation Keyboard Shortcuts
Table 22 lists the keyboard shortcuts you can use to navigate in the application.
Table 22. General Navigation Keyboard Shortcuts
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Go to Site Map |
CTRL+SHIFT+A |
Application |
Go to application-level menu |
CTRL+ALT+M |
Application |
Go back |
ALT+LEFT ARROW |
Application |
Go forward |
ALT+RIGHT ARROW |
Application |
Go to screen tabs |
CTRL+SHIFT+T |
Application |
Go to view tabs |
CTRL+ALT+T |
Application |
Open menu button pop-up on list or form |
CTRL+SHIFT+M |
List, form |
Go to next list or form |
CTRL+SHIFT+] |
Application |
Go to previous list or form |
CTRL+SHIFT+[ |
Application |
Open Search Center |
CTRL+SHIFT+F |
CTRL+F |
Application |
Close Search Center |
CTRL+G |
Application |
Layout Management Keyboard Shortcuts
Table 23 lists the keyboard shortcuts you can use to change the appearance of lists in the application.
Table 23. Layout Management Keyboard Shortcuts
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Advanced sort |
CTRL+SHIFT+O |
List |
Columns displayed |
CTRL+SHIFT+K |
List |
Online Help Keyboard Shortcuts
Table 24 lists the keyboard shortcuts you can use to access options available on the application-level Help menu.
Table 24. Online Help Keyboard Shortcuts
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Display online help |
CTRL+ALT+H |
CTRL+H |
Screen |
Display information about record |
CTRL+ALT+K |
Application |
Access technical support |
CTRL+ALT+J |
Application |
Communication Management Keyboard Shortcuts
Table 25 lists the keyboard shortcuts you can use to share information with others.
Table 25. Communication Management Keyboard Shortcuts
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Send letter |
CTRL+SHIFT+L |
CTRL+L |
Record |
Send email |
CTRL+ALT+1 |
F9 |
Record |
Send fax |
CTRL+ALT+2 |
CTRL+F9 |
Record |
Send page |
CTRL+ALT+3 |
SHIFT+F9 |
Record |
Send wireless message |
CTRL+ALT+4 |
ALT+F9 |
Record |
Application Management Keyboard Shortcuts
Table 26 lists the keyboard shortcuts you can use to perform general application activities.
Table 26. Application Management Keyboard Shortcuts
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Synchronize database |
CTRL+ALT+5 |
SHIFT+F5 |
Application |
Connect as new mobile user |
CTRL+SHIFT+W |
Application |
Log out |
CTRL+SHIFT+X |
Application |
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