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Siebel Hospitality Guide > Revenue Management > Responding to a Quote EvaluationAs part of the quote evaluation process, the revenue manager can create and assign quote evaluation activities to other individuals. At the conclusion of the evaluation, the revenue manager decides whether or not to approve the event quote. If the quote is rejected, the revenue manager can provide response details in the response record. Specifying Evaluation ActivitiesThe revenue manager can specify prioritized evaluation activities with due dates, and assign the activities to sales team members associated with the property. This task is a step in Process of Revenue Management. To assign evaluation activities
Creating an Evaluation ResponseWhen the revenue manager responds to the sales representative, the Evaluation Status field is updated with either Rejected or Approved. After responding, the revenue manager creates an evaluation response record to communicate additional details about the response. Perform the steps in the following procedure to create a quote evaluation response for the sales representative. To create an evaluation response
Revenue Manager Approval of a Quote with a Negative Profit VarianceIn some instances, when the sales representative generates a quote, the quote profit variance is negative, and the quote is typically sent to the revenue manager for approval. The sales user cannot change the status of the quote from Prospect to Hold without getting the revenue manager's approval. When approval is received, the sales user can change the quote status to Hold or higher, such as T1, T2 or Definite. |
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Siebel Hospitality Guide |