Siebel Marketing User Guide > Planning and Designing Marketing Campaigns > Setting Up Campaign Assignment Skills >

Defining Campaign Skill Items


Use the following procedure to define items for each campaign skill associated with your campaign.

To associate skill items with a skill

  1. Use the step in the following list that applies to your product:
    • In Siebel Marketing, navigate to the Campaigns screen.
    • In other Siebel applications, navigate to the Campaign Management screen.
  2. In the Campaigns list, drill down on the campaign name.
  3. Click the Design tab.
  4. In the Design link bar, click Assignment Skills.
  5. In the Assignment Skills list, select a skill.
  6. Scroll down to the Campaign Skill Item list, and create a new record.
  7. In the Campaign Skill Item list, complete the fields defining the properties for each skill item.

Table 22 defines the skill items in the standard product that may be associated with a skill. Some items are associated with more than one skill.

Table 22.  Skill Item Fields
Skill Item Field
Action

Expertise

The expertise required for this skill. Options in the standard product are Novice, Intermediate, and Expert.

Product

The product associated with the skill.

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