This book is an addendum that should be used in combination with Siebel Order Management Guide. For more complete background information about order management, and for information about how to set up order management, see Siebel Order Management Guide.

This chapter introduces key concepts in Siebel Customer Order Management that are specific to communications, media and energy industries. It covers the following topics:

Siebel Order Management Guide Addendum for Industry Applications Copyright © 2007, Oracle. All rights reserved.