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Siebel Partner Relationship Management Administration Guide > Managing Your Partners > Communicating with Your Partners > Administering Partner Satisfaction SurveysPartner satisfaction surveys allow you to measure how satisfied your partners are with their working relationship with your company. Partners employees can go to the Partner Satisfaction screen of the Siebel Partner Portal, click a link to display the survey, answer a series of multiple-choice questions, enter free-form comments, and submit the survey. Viewing the Results of Partner Satisfaction SurveysThe brand owner can use the Partner screen of the Siebel Partner Manager to display the results of these surveys. These results help them to develop plans to improve their working relations with their partners. To view the results of partner satisfaction surveys
Configuring Partner Satisfaction SurveysYou can use the partner satisfaction surveys that are provided with Siebel PRM, or you can change these surveys by configuring them using Siebel Tools. To modify questions, you must configure the product in three places:
For more information about using Siebel Tools, see Siebel Tools Reference. |
Siebel Partner Relationship Management Administration Guide |