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What's New in This Release


What's New in Siebel Public Sector Guide, Version 7.7

Table 1 lists content described in this first issue of documentation to support release 7.7 of the software.

Table 1.  New Product Features in Siebel Public Sector Guide, Version 7.7
Topic
Description

Adding an Image to the Home Page Warning Level Indicator

This new feature allows the administrator to specify the image that is displayed on the home page Warning Level indicator.

Managing Benefits Cases

This new feature provides integrated case management functionality that social services agencies can use to manage entitlement cases.

Managing Investigative Cases

This new feature helps investigative agencies track and managing incidents, suspects, groups, and other information for investigative cases.

Managing Health Threats and Response

This new feature helps public health agencies manage public health threats, details, and response resources.

Managing Tax Cases

This new feature allows government agencies allows government tax and revenue agencies to manage customer interactions using targeted outreach campaigns and streamlined customer service.

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