Table 1. New Product Features in Siebel Public Sector Guide, Version 7.7
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Adding an Image to the Home Page Warning Level Indicator |
This new feature allows the administrator to specify the image that is displayed on the home page Warning Level indicator. |
Managing Benefits Cases |
This new feature provides integrated case management functionality that social services agencies can use to manage entitlement cases. |
Managing Investigative Cases |
This new feature helps investigative agencies track and managing incidents, suspects, groups, and other information for investigative cases. |
Managing Health Threats and Response |
This new feature helps public health agencies manage public health threats, details, and response resources. |
Managing Tax Cases |
This new feature allows government agencies allows government tax and revenue agencies to manage customer interactions using targeted outreach campaigns and streamlined customer service. |