A - B - C - D - E - F - G - H - I - K - L - M - N - P - Q - R - S - T - W

A

accessibility features, about  1

accounts, creating to share case information  1

activities, and suspect profiles  1

administrative tasks

overview  1 ,  2

responsibilities  1

setup tasks  1

agency employee, locating  1

Analytics module and Siebel Public Sector  1

Ask a Question, customer portal  1

assessment activities

assigning  1

associating assessment template with the case  1

assessment template, associating with the case  1

attachments, and suspect profiles  1

Back to top

B

benefits case report  1

benefits cases, process of managing

about receiving benefits request  1

adding details to contact and household records  1

assigning assessment activities  1

associating assessment template with the case  1

creating a case file  1

creating contact and household records  1

end-user procedures list  1

referring case to third-party providers  1

reviewing benefits case details  1

benefits request

See Receiving a Benefits Request

business issues and solutions  1

Back to top

C

case

adding case details and supporting documentation  1

adding details to a group profile  1

adding suspect details  1

creating a case record  1

creating from incident  1

creating group profiles  1

creating suspect profiles  1

sharing case information  1

case file, creating during intake  1

case investigation report  1

case manager

assigning assessment activities  1

associating assessment template with the case  1

Case Overview report  1

contact records

adding a new benefits case from  1

adding details  1

creating a case file  1

creating contact records  1

contact us, customer portal  1

contacts, creating to share case information  1

customer portal, about and sample Web site  1

Back to top

D

Disease Overview report  1

disease record

creating a disease record  1

developing disease details  1

managing disease response inventory  1

documentation, adding to a case  1

Back to top

E

end-user procedures

about receiving benefits request  1

adding case details and supporting documentation  1

adding details to a group profile  1

adding details to an incident report  1

adding details to contact and household records  1

adding suspect details  1

assigning assessment activities  1

associating assessment template with the case  1

creating a case from an incident  1

creating a case record  1

creating a disease record  1

creating an incident report  1

creating case file  1

creating contact and household records  1

creating group profiles  1

creating suspect profiles  1

developing disease details  1

list of procedures  1

managing disease response inventory  1

managing public health cases  1

process of managing investigative cases  1

referring case to third-party providers  1

reviewing benefits case details  1

sharing case information  1

Back to top

F

FAQs, and customer portal  1

Frequently Asked Questions, and customer portal  1

Back to top

G

Group List report  1

group profiles

adding details to a group profile  1

creating group details  1

Back to top

H

hardware technology, about  1

health threat

creating a disease record  1

developing disease details  1

end-user procedures, list  1

managing disease response inventory  1

scenario  1

household records

adding details  1

creating a case file  1

creating household records  1

Back to top

I

incident report

adding case details and supporting documentation  1

adding details  1

adding details to a group profile  1

adding suspect details  1

creating a case from an incident  1

creating a case record  1

creating an incident report  1

creating group profiles  1

creating suspect profiles  1

scenario  1

sharing case information  1

intake, creating a case file  1

inventory

managing medical inventory transactions  1

setting up inventory locations  1

Investigative Case Overview report  1

investigative cases, managing

adding case details and supporting documentation  1

adding details to a group profile  1

adding details to an incident  1

adding suspect details  1

creating a case from an incident  1

creating a case record  1

creating an incident report  1

creating group profiles  1

creating suspect profiles  1

process  1

sharing case information  1

Back to top

K

knowledge base, about searching  1

Back to top

L

language, about performing language searches  1

Back to top

M

manager

assigning assessment activities  1

associating assessment template with the case  1

reviewing benefits case details  1

media (attachments), and suspect profiles  1

medical inventory, managing transactions  1

My Account, about tracking service requests  1

Back to top

N

notes, and suspect profiles  1

Back to top

P

portal, about customer portal and sample Web site  1

preconfigured reports  1

PS Benefits Case Management responsibility  1

PS Incident Management responsibility  1

PS Investigative Case Management responsibility  1

PS Threat & Response Management responsibility  1

Back to top

Q

question, customer portal  1

Back to top

R

records

creating disease record  1

creating incident record  1

developing disease details  1

managing disease response inventory  1

release, what's new  1

reports

adding case details and supporting documentation  1

adding details to a group profile  1

adding details to an incident  1

adding suspect details  1

creating a case from an incident  1

creating a case record  1

creating group profiles  1

creating incident report  1

creating suspect profiles  1

sharing case information  1

reports, preconfigured  1

response management

creating a disease record  1

developing disease details  1

end-user procedures, list  1

managing disease response inventory  1

scenario  1

responsibilities

about assigning responsibilities  1

PS Benefits Case Management responsibility  1

PS Incident Management responsibility  1

PS Investigative Case Management responsibility  1

PS Threat & Response Management Responsibility  1

Back to top

S

scenarios

health threat and response management  1

incident and case management  1

in-house benefits management  1

referral management  1

suspect and group management  1

searching

about searching customer portal  1

about searching knowledge base  1

Self-Service, about searching knowledge base  1

Service Request Management, about  1

service requests, about tracking  1

setup tasks, administrative

list  1

responsibilities  1

Siebel Analytics module, and Siebel Public Sector  1

Smart Answer, about  1

software technology, about  1

Suspect List report  1

suspect profiles, creating

about  1

activities and suspect profiles  1

adding suspect details  1

attachments and suspect profiles  1

notes, and suspect profiles  1

scenario  1

Back to top

T

template, associating with the case  1

third-party providers, referring cases to  1

Back to top

W

Web site, sample customer portal  1

what's new  1

Back to top