Siebel Server Sync Guide > Administering Siebel Server Sync > Setting SSSE Group and User Access Controls >

Mapping Individual Users

To allow synchronization between the Siebel application and a PIM, you must map each Siebel user to a PIM user, and then enable synchronization for the user.

To map a Siebel user to a PIM user

  1. From the Siebel application menu, choose Navigate > Site Map > Administration - PIM Server Integration > Sync Access Control > User Map.
  2. In the User Map list, click New, and then fill in the fields as shown in the following table.

    Siebel User Login

    Enter the user's Siebel application login.

    PIM User Identifier

    Enter the user's Microsoft Exchange Server email address. This entry is in the form <user>@<> (Example:

    NOTE:  This value must also match the email address in the user's Siebel Employee record, with the case matching exactly. If necessary, the value can differ in case from the user's Exchange email address, but if the match with the Siebel Employee record is not exact, calendar synchronization for the user fails.

    PIM Server Type

    Select Exchange 2000.


    Select a language.

    Sync Enabled

    Select this check box to enable synchronization for this user.

Related Topics

Mapping Multiple Users

Setting User-Level Synchronization

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