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Modifying Log File Settings

SSSE log files contain information about SSSE operations. Each log file contains information for the operations that are carried out by a particular Siebel Server. The amount of information that is logged depends on the log level.

The following procedures describe how to change log levels for SSSE, and how to consolidate SSSE log files.

NOTE:  Siebel Exchange Connector logs are separate from other SSSE logs. For more information about Exchange Connector log levels, see Setting Exchange Connector Log Levels.

These tasks are steps in Process of Configuring SSSE.

To change log levels for SSSE

1. On each Siebel Server that runs an SSSE component, open a Command Prompt window, and navigate to install_directory\siebsrvr\bin, where install_directory is the installation directory for your Siebel implementation.
2. Log in to Server Manager at the server level for this machine, using a command such as the following:

   srvrmgr /u db_user_name /p db_password /e enterprise_server /g gateway_host /s server_name

   Use the name of the Siebel Server you are configuring for the value server_name.

3. At the srvrmgr prompt, enter an appropriate command for the SSSE component log file you are configuring, such as one of the following commands:

   Change evtloglvl PIMSIEngSvc=n for comp PIMSIEng

   Change evtloglvl PIMSIEngSvc=n for comp PIMSIDispatcher

   Substitute an integer from 1 to 5 for n, where 1 logs the least information and 5 logs the most information.

By default, many SSSE log files are created. If you want, you can use the following procedure to consolidate these files into one log file for each SSSE component instance on a given Siebel Server. This means that if you consolidate all your SSSE log files, you get one log file for the PIMSI Dispatcher, on the machine where the Dispatcher runs, and you get one log file for each instance of the PIMSI Engine, on the machine where that instance runs.

To consolidate SSSE log files

1. On a Siebel Server that runs an SSSE component, open a Command Prompt window and navigate to install_directory\siebsrvr\bin, where install_directory is the installation directory for your Siebel implementation.
2. Enter the following command to log in to Server Manager at the server level for this machine:

   srvrmgr /u db_user_name /p db_password /e enterprise_server /g gateway_host /s server_name

   Use the name of the Siebel Server you are configuring for the value server_name.

3. At the srvrmgr prompt, enter one the following commands:
   • To consolidate PIMSI Engine component log files, enter the following command:

   Change param LogUseSharedFile=true for comp PIMSIEng

   • To consolidate PIMSI Dispatcher component log files, enter the following command:

   Change param LogUseSharedFile=true for comp PIMSIDispatcher

   The resulting consolidated log file is located in the standard log directory. It has a file name with the following format: <component_name>_<taskId>.log.