Bookshelf v7.7: About Synchronizing Additional Fields

SSSE allows fields from certain database tables to be added for synchronization, but does not support fields from certain other tables. Other characteristics can also affect whether SSSE can synchronize a field successfully. For example, SSSE does not support synchronization of calculated fields. This topic discusses supported and unsupported tables, and other characteristics of fields that affect synchronization possibilities.

A major factor in whether or not you can add a field for synchronization is whether or not SSSE will detect changes to that field. SSSE monitors a specific set of supported database tables to identify changes to be synchronized to Exchange. If a field resides in a table that SSSE does not monitor, SSSE does not detect changes in field values, so synchronization of changes in those tables is not supported.

Table 22 lists the tables in each Siebel Domain that can have fields added for synchronization. You can add most fields from these tables for synchronization.

NOTE: If a field based on a particular table is a multivalue group (MVG), then SSSE synchronizes only the Primary value from the MVG.

CAUTION: When choosing fields from supported tables to add for synchronization, take care not to choose business component system fields or fields that have special meaning for Siebel components (and that should be updated only by those Siebel components), since synchronizing such fields can have unpredictable results.

Table 22. Siebel Domains and Tables That Allow Fields To Be Added for Synchronization
Siebel Domain	Supported Tables	Is Field Based on Table an MVG?
Business Contact	S_ADDR_ORG	Y
	S_ADDR_PER	Y
	S_CONTACT	N
	S_CONTACT_INFO	Intersection table
	S_OPTY	N
	S_ORG_EXT	N
	S_PARTY	N
	S_PROJ	N
	S_USER	N
Calendar and Tasks	S_EVT_ACT	N
	S_OPTY	N
	S_ORG_EXT	N
	S_PROJ	N
	S_SRV_REQ	N
Employees	S_ADDR_ORG	Y
	S_CONTACT	N
	S_CONTACT_INFO	Intersection table
	S_PARTY	N
	S_POSTN	N
Personal Contacts	S_ADDR_PER	Y
	S_CONTACT	N
	S_CONTACT_INFO	Intersection table
	S_PARTY	N

If you want to synchronize Siebel fields that are based on tables other than those listed in Table 22, contact Siebel Expert Services for assistance in determining feasibility.