Siebel Store-and-Forward Messaging Guide > Installation and Configuration of Siebel Store-and-Forward Messaging > Troubleshooting Store-and-Forward Messaging Setup and Configuration >

Siebel Store-and-Forward Messaging Client-Side Troubleshooting Checklist

1. Verify that the following parameters are in the setup.ini file. Table 5 lists the default values.

   Figure 5.  Parameter values for setup.ini file

   Parameter	Default value
   MQeServerQMgr	ServerQM
   MQeServerQueue	InboundQ
   MQeServerAddr	[hostname] or IP address of the computer hosting the queue manager
   MQeServerPort	8082
   QueuingSoftware	MQE. For IBM MQe only

   If any of the parameter values do not match the server configuration, modify the setup.ini file and reinstall the Siebel Handheld application with the correct parameters.

2. Examine the Siebel Handheld application log file to find more information for troubleshooting. For information on working with the log file, see the Siebel Handheld Guide for the Siebel Handheld application you are using.