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Manually Viewing and Scoring Skills Tests

A Siebel Training skills test can be scored automatically if all the questions in the test are multiple choice. In such a case, viewing skill test results is an option for the Training administrator, but it is not a necessity.

If a skills test includes Text or Essay type questions, a person with administrator privileges for Training must evaluate students' answers to those questions and assign appropriate scores.

The following procedures describe how to view skills test results and how to manually score questions of type Text or Essay.

Viewing Skill Test Results

Perform the steps in the following procedure to view test results.

To manually view skills test results

1. From the application-level menu, choose Navigate > Site Map > Administration - Training > Test Results.

   Each Test Results list record shows the name of a person who took a test, the test that person took, the score, and other information.

2. To view detailed information about a user's performance on a test, select the appropriate record in the Test Results list, and click the Result Details view tab.

   The User Answers list, located below Results Details, shows the selected user's answers to the question.

3. To view detailed information about the selected user's answers to a particular question, select the question in the Result Details list, and then scroll down to view the User Answers and Answers lists.

   The Answers list shows the available answers for multiple-choice questions. Each correct answer is indicated by a check mark in the Correct field.

Manually Scoring Skills Test Questions

Automatically graded test scores and correct answers become available to students almost immediately after they submit their tests. For tests that include questions that must be manually graded, test scores become available to students shortly after grading is complete.

For information about how students view test results, see Reviewing Skills Test Results.

NOTE:  When a student has passed all required tests for a course, that student's enrollment status for the course is automatically updated to Completed. If the student is enrolled in a curriculum that includes the course, the curriculum Weighted Completion value is updated when the course is completed. Use the Update Grade command when manually grading a test to make sure that the curriculum Weighted Completion value is updated correctly. Do not directly set the student's enrollment status to Completed.

To manually score skills test questions of type Text or Essay

1. From the application-level menu, choose Navigate > Site Map > Administration - Training > Test Results.
2. In the Test Results list, select any test result record that you want to grade manually, and then click the Result Details view tab.
3. For each question that has the value of Essay or Text in the Type field:
   1. Select the question in the Result Details list.
   2. Compare the user's answers in the User Answers list with the correct answers in the Answers list.
   3. In the Result Details list, enter the appropriate number of points in the Question Point field for the user's answers, and save the changes.
4. After you have finished assigning points to all questions that require manual scoring, click Update Grade in the Test Results form.

   A new value reflecting the points manually assigned appears in the Points Received field.

5. Click the More Info view tab to return to the Tests Results list to grade another set of test answers.