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Assessing Skills and Development

The My Skills Development section appears in the Learning Center page if Siebel Competency Management is installed as part of the Siebel application installation. The My Skills Development section includes links to My Recommended Training and My Skill Gaps pages.

• The Recommended Training page allows the user to browse for suggested training associated with the user's job profile, and to browse training recommended for other job profiles designated as part of the user's career path.
• The My Skill Gaps page provides a summary of the job profile associated with the user, including job code details and job requirements. The following view tabs provide additional detail:
  • Career Path Options. This view lists the subsequent job profiles in the career path.
  • Competency Profile. This list shows the skills or competencies required for the selected job profile.
  • Recommended Training. This list shows the courses or skills that are recommended for the user to close the competency or skill gap for the selected job profile.

For more details on setting up and managing employee skills and competencies, see Siebel Employee Relationship Management Administration Guide.

This task is a step in Process of Finding Training on the Siebel Training Web Site.

Reviewing My Recommended Training and My Skill Gaps

Perform the steps in the following procedures to review recommended training and skill gaps.

To view My Recommended Training

1. Log in to the Training site.
2. From the Training Learning Center, click the My Recommended Training link in the My Skills Development section.

   A list of courses appear that address the current skill gaps in the user's current job profile. After these courses are completed, the user's skills are updated with the skill types and levels associated with each training course.

3. Click Browse Other Job Profiles to view other jobs in the established career path.

   Users can assess current skill gaps against other job profiles and view recommended training.

To view My Skill Gaps

1. Log in to the Training site.
2. From the Training Learning Center, click the My Skills Gaps link in the My Skills Development section.
3. From the Career Management page, review the current job profile, job code details, and job requirements.

   The Competency Profile list shows the required competency levels and the skill gaps that are used to derive Recommended Training courses.

4. Click the Career Options view tab to view other career path options and skill gaps associated with the job profile.

   Drilling down on a different career profile shows the skill gaps and recommendations associated with the profile and the existing skills of the user.