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International Code Page Support in Siebel Wireless


Siebel Wireless supports UTF-8 Unicode, a character encoding standard. For those browsers that do not support Unicode, Siebel Wireless supports appropriate local code pages.

You invoke local code pages by setting up a UnicodeSupport=FALSE capability in the Web Browser Administration screen in the Siebel Web client.

To add non-Unicode support for a browser

  1. In the Siebel Web client, navigate to Administration - Web Browser screen > Browsers view.
  2. Select the entry for which you want to provide local code page support, or if there is no entry, create one by selecting New Record from the drop-down list.
  3. With the browser selected, click the Capabilities list.
  4. If the UnicodeSupport Capability Name appears in the list, select it, click Edit and set the Capability Value=FALSE. Save the record.
  5. If the UnicodeSupport Capability Name does not appear in the list, click New.

    The Add Capabilities dialog box appears. UnicodeSupport may or may not appear on the list of capabilities.

    If...
    Then...

    UnicodeSupport appears in the list

    Go to Step 6.

    UnicodeSupport does not appear in the list.

    Go to Step 7.

  6. If UnicodeSupport appears in the list, do the following:
    1. Select UnicodeSupport in the list and click OK.
    2. In the Capabilities list, select UnicodeSupport, click Edit and set the Capability Value=FALSE.
    3. Save the record.
  7. If UnicodeSupport does not appear in the list, do the following:
    1. Click New.
    2. Enter the following values: Capability Name = UnicodeSupport. Capability Value = FALSE.
    3. Save the record.
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