This chapter covers completing advanced setup tasks for Siebel Email Response. It includes the following topic:

• Authenticating the Email Sender's Email Address in Siebel Email Response

NOTE:  Many customers can deploy Siebel Email Response without advanced customizing. For customers with more complex needs, this chapter contains information that can be used to customize eMail Response - Process Service Request workflows. Before you use the advanced setup procedures in this chapter, follow all instructions in Planning a Siebel Email Response Deployment and Completing Basic Setup Tasks.