This chapter covers completing advanced setup tasks for Siebel Email Response. It includes the following topic:
NOTE: Many customers can deploy Siebel Email Response without advanced customizing. For customers with more complex needs, this chapter contains information that can be used to customize eMail Response - Process Service Request workflows. Before you use the advanced setup procedures in this chapter, follow all instructions in Planning a Siebel Email Response Deployment and Completing Basic Setup Tasks.
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