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What's New in This Release

What's New in Siebel Email Response Administration Guide, Version 7.7

Table 1 lists changes described in this version of the documentation to support release 7.7 of the software.

Table 1.  New Product Features in Siebel Email Response Administration Guide, Version 7.7
Topic
Description

Understanding the Communications Inbound Receiver (CIR) and Communications Inbound Processor (CIP) Server Components.

As part of the new Siebel Email Response server architecture, these two new server components replace the Communications Inbound Manager component. You can use the CIR and CIP to create a higher-performing, more scalable architecture that meets your business requirements.

Using Siebel Email Response Analytics

This new feature allows you to record a timestamp at different stages of email processing.

Using the Siebel Email Response Smart Character Set.

This new feature allows Web-based email to be read, processed, and responded to in the language of the person sending the email.

Creating Secure Sockets Layer (SSL) Connections for SMTP and POP3 Drivers.

This new feature allows you to establish secure connections between your Siebel Server and email server.

Troubleshooting Siebel Email Response.

New troubleshooting techniques and improved diagnostics for resolving Siebel Email Response issues are described in this chapter.

    
Siebel Email Response Administration Guide