Table 35. Analytics Subject Areas for Siebel Applications
Analytics Area
|
Relevant Subject Areas
|
Incentive Compensation
|
Incentive Comp
|
Automotive
|
Service Requests
|
Vehicle Sales
|
Communications
|
Customer Satisfaction
|
Customers
|
Orders
|
Products
|
Service Requests
|
Consumer Sector
|
Consumer Sector
|
Enterprise Visibility
|
Enterprise Visibility
|
Workforce Analytics
|
Service Requests
|
Workforce Performance
|
Workforce Summary
|
Workforce Training
|
Executive Analytics
|
Campaigns
|
Customer Satisfaction
|
Forecasting
|
Orders
|
Partners
|
Pipeline
|
Products
|
Service Requests
|
Workforce Performance
|
Workforce Summary
|
Workforce Training
|
Financial Services
|
Activities
|
Campaigns
|
Consumers
|
Customer Satisfaction
|
Customers
|
Financial Accounts and applications
|
Insurance Claims
|
Insurance Policies
|
Pipeline
|
Service Requests
|
Product Sales Effectiveness
|
Agreement Details
|
Agreement Overview
|
Consumers
|
Customer Satisfaction
|
Orders
|
Pricing
|
Products
|
Quotes
|
Service Requests
|
Marketing Analytics
|
Campaigns
|
Consumers
|
Customers
|
Partner Analytics
|
Activities
|
Campaigns
|
Customer Satisfaction
|
Customers
|
Orders
|
Partner Training
|
Partners
|
Pipeline
|
Service Requests
|
Pharmaceuticals
|
Pharma Medical Education Effectiveness
|
Pharma Objective Achievement
|
Pharma Promotional Effectiveness
|
Pharma Sales Effectiveness
|
Rx Sales
|
Sales Analytics
|
Customers
|
Forecasting
|
Orders
|
Pipeline
|
Products
|
Activities
|
Agreement Details
|
Agreement Overview
|
Service Analytics
|
Assets
|
Consumers
|
Customer Satisfaction
|
eMail Response
|
Orders
|
Service Requests
|
UQ Alarms
|
UQ Employee Work Item Statistics
|
UQ Route and Channel Statistics
|
