Siebel Business Process Designer Administration Guide for Financial Services > Planning for Workflow Policies > Planning for Workflow Policies >

Planning Workflow Policy Actions

The third step in planning is to define the policy actions. A policy action is executed when the conditions of the policy have been met. Table 43 illustrates the type of information you need to define a workflow policy action.

Table 43. Workflow Policy Actions
Action Name
Program
Workflow Object
Arguments
Send SR Email to Contact
Send SR Email
Service Request
Send to Contact

NOTE:  Workflow Policies comes with a set of predefined actions and programs. You can use these or define your own actions or programs to suit your business needs.


 Siebel Business Process Designer Administration Guide for Financial Services 
 Published: 22 May 2003