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Additional Resources

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You can find further information about Siebel business processes, implementing Siebel applications, and business process management concepts in the following books:

Siebel Cross-Industry Business Process Reference
Siebel Cross-Industry Business Process Reference Companion CD
Planning a Successful Siebel Implementation
Siebel Business Process Designer Administration Guide
Business Process Management: The Third Wave, by Howard Smith, Peter Fingar; 311 pages, December 2, 2002, Meghan-Kiffer Press; ISBN: 0929652339
Improving Performance: How to Manage the White Space on the Organizational Chart (Jossey-Bass Management Series) by Geary A. Rummler, Alan P. Brache; 256 pages, 2nd edition (May 12, 1995) Jossey-Bass; ISBN: 0787900907

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