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Siebel Business Process Implementation Guide
Siebel Business Processes and the Universal Application Network
Overview of Siebel Business Processes
Why Siebel Systems Is Providing Business Processes
Overview of Business Processes Provided in This Release
Overview of Best Practices Provided in This Release
Using Siebel Business Processes
Guidelines for Planning a Siebel Implementation
Modifying Siebel Business Processes
A Recommended Framework for Implementing Siebel Business Processes
Implementation Planning Scenarios
Scenario One: Summit Technologies Deploys Manage Inbound Service Call
Scenario Two: Reliance Rent-A-Car Deploys Launch Campaign
Using the Business Process Diagrams on the CD
Using the Siebel Add-in for Corel iGrafx Flowcharter
Siebel Business Process Components and Categories
Swimlanes Divide Ownership of Activities
Hierarchy of Business Process Domains
Hierarchy of Business Process Diagram Levels
Business Process Component Descriptions
Building Your Own Business Process Diagrams
Creating a Business Process Diagram
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Siebel Business Process Implementation Guide Published: 18 April 2003 |